Shipping & Returns

Shipping Information

Your overall shopping experience is very important to us. Our aim is to offer you a high standard of pleasant service that keeps you coming back. Our promise to you is to process and dispatch orders made before 3 pm UK time on the same working day.

We offer FREE Standard Delivery on every purchase ordered for delivery to the UK. Options for Tracked Delivery to the UK and the Rest of the World are available at checkout.

Delivery Timescales and Costs

Standard Delivery

UK: 3-5 business days (FREE)

Europe: 3-10 business days (£2.95)

Rest of the World: 4-15 business days (£3.45)

Tracked Delivery

UK: 1-3 business days (£3.45)

Europe: 3-8 business days (£7.95)

Rest of the World: 4-10 business days (£9.75)

Returns Policy

In as much as we aim to ensure that all our products meet your expectations, if for any reason you are unhappy with a product you’ve ordered, you have 14 days from receipt of delivery to return the product(s) in exchange for a full refund (excluding postage) or in exchange for another product (s). All returns and exchanges are subject to terms and conditions below.

Please note, the item(s) must be returned in good and acceptable condition.

If you can, please provide us with proof of the return postage.

We will issue your refund as soon as we receive the product(s) back.

Your refund will be issued within 2 to 4 business days after receipt of your returned product(s) and we will notify you of your refund issued by email.

Returns Address:

Eden Vogue

74 Sheilhill Crescent

Aberdeen

AB23 8FQ

United Kingdom

Order Cancellation

Under the Consumer Contracts Regulations you have the right to cancel your order or any product purchased online from www.edenvogue.com, for a full refund if your order has not yet been dispatched. All order cancellations must be made in writing via email, quoting your order number.

Terms & Conditions

These are the terms and conditions which apply to your purchase of accessories and other goods (“goods”) from the edenvogue.com web site at  (the “website”). The website and goods are provided by Eden Vogue, a business registered in Scotland with a registered address at 74 Shielhill Crescent,-Aberdeen United Kingdom (“we”, “us”, “our”). When we refer to “you” and “your” we mean the user of the website and purchaser of goods.

These terms and conditions form a legally binding contract between us and you. Your acceptance of the terms and conditions is given when you purchase goods from us. You should read these terms and conditions carefully before buying anything from this website.

We reserve the right to change the terms and conditions under which the website and the goods are provided. Any such change in terms and conditions will be effective to all new orders once included in the text of these terms and conditions and published on the website. If you have any questions about the terms and conditions, the goods or the website please email us at enquiries@edenvogue.com.